Terms and Conditions of Service
Welcome to Materrito. By accessing, browsing, or making a purchase on our website, you agree to these Terms and Conditions of Service. We recommend that you read them carefully before using our online store.
1. General Information
This website is operated by Materrito, a store dedicated to the online sale of products for maternity, babies, safety, care, and well-being.
Throughout the site, the terms ATRIO LACHI LIMITED, 2432266, and FLAT/RM 1019B 10F LIVEN HOUSE 61-63 KING YIP STREET KWUN TONG refer to Materrito.
We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.
2. Eligibility for Use
By using this site, you represent that:
You are of legal age in your country or place of residence.
The information you provide is true, current, and complete.
You will not use our products or services for any illegal or unauthorized purposes.
3. Products and Services
We strive to display products as accurately as possible. However:
Colors may vary depending on your device’s screen.
Images are for illustrative purposes only and may vary slightly.
We reserve the right to limit quantities.
We may modify or discontinue products at any time.
4. Orders and Confirmation
When you make a purchase:
You will receive an automatic confirmation email.
This confirmation does not imply final acceptance of the order.
We reserve the right to cancel orders due to:
Listing price error
Out of stock
Incomplete information
Risk of fraud
Logistical issues
In the event of cancellation, the corresponding payment will be refunded.
5. Prices and Payments
All prices are displayed in the currency selected by the customer.
We accept secure payment methods such as:
Credit and debit cards
PayPal
Shopify Payments
Local payment methods available depending on the country
We reserve the right to change prices without prior notice.
6. Shipping
We ship to Mexico and the rest of the world.
Estimated delivery times:
Mexico: 5 to 15 business days
International: 7 to 25 business days
Delivery times may vary depending on the season, customs, carriers, or high demand.
Important:
The customer is responsible for any taxes, duties, or customs fees applicable in their country.
7. Returns and Refunds
We accept return requests within 30 days of delivery, provided that the product:
Has not been used
Is in its original condition
Includes the original packaging
Returns do not apply to:
Used products
Personalized items
Opened personal care products
Damage caused by misuse
Once the return is approved, the refund will be processed to the original payment method.
8. Warranty
We offer a limited warranty against manufacturing defects.
The warranty does not cover:
Improper use
Normal wear and tear
Impacts or accidents
Improper handling
Improper installation
9. Use of the Website
The following is prohibited:
Using the site for fraudulent purposes
Interfering with system security
Copying content without authorization
Distributing viruses or malicious software
We reserve the right to restrict access to users who violate these rules.
10. Intellectual Property
All content on the site, including:
Trade name
Logo
Designs
Photographs
Videos
Texts
Graphic material
Is the property of Materrito or its licensors and is protected by applicable laws.
11. Limitation of Liability
To the fullest extent permitted by law, Materrito shall not be liable for:
Indirect damages
Financial losses
Delivery delays caused by third parties
External technical failures
Misuse of purchased products
12. Privacy
The processing of personal data is governed by our Privacy Policy, available on the website.
13. External Links
We may include links to third-party sites. We are not responsible for their content, policies, or practices.
14. Governing Law
These terms shall be governed by applicable e-commerce laws and the jurisdiction corresponding to the company’s place of business.
15. Contact
For support, questions, or complaints:
Email: soporte@materrito.com
Website: www.materrito.com
16. Acceptance
By using this site and making purchases, you confirm that you have read and accepted these Terms and Conditions of Service.